Warranty & Care
Our handcrafted iraca palm hats are made by artisans, one by one, with care and attention to detail. Each piece is unique, and due to the natural fibers used, slight variations in weave, tone, and texture may occur. These characteristics are part of their beauty and authenticity ✨🌾
🤍 Warranty
✔Covers manufacturing defects for 5 calendar days after delivery.
✔ Structural issues in the weave
✔ Loose or detached details due to faulty craftsmanship
✔ Accessories that arrive damaged or oxidized
🌿 Not Covered
✖ Measurement or sizing errors
✖ Variations inherent to handmade work
✖ Natural imperfections in the fiber
✖ Damage caused by use, moisture, or improper handling
✖ Differences between pieces, even within the same design
For any warranty request, please contact us within the stated timeframe and include photos or videos. We will review your case with the utmost care 🤍
At Milolita, we believe imperfection is part of the magic of handmade creations. ✨👒